Effective Date: 25 May 2026
Welcome to MFC Fightzone. We are committed to protecting your privacy and ensuring that your personal information is collected and used responsibly in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase tickets, or interact with our services.
1. Who We Are
MFC Fightzone
Address: 5 D.L.I Ave, Greyville, Berea, 4001, South Africa
Phone: +27 000 000 0000
Email: info@mfcfightzone.com
Website: MFC Fightzone
Operating Hours: Friday – Saturday (4:00 PM – 10:00 PM)
2. Information We Collect
We may collect the following personal information when you use our website or purchase event tickets:
- Personal Information
- Full name
- Email address
- Phone number
- Billing information
- Event ticket purchase details
- Technical Information
- IP address
- Browser type and device information
- Website usage data
- Cookies and analytics data
- Payment Information
MFC Fightzone does not store or process your card or banking details directly. All online payments are securely processed through iKhokha, our trusted third-party payment gateway provider.
Please review iKhokha’s privacy practices on their official website.
3. How We Use Your Information
We collect and process personal information for the following purposes:
- To process ticket purchases and payments
- To issue electronic tickets and confirmations
- To communicate event updates, changes, or cancellations
- To provide customer support
- To improve our website and services
- To comply with legal and regulatory obligations
We will only process personal information where there is a lawful basis to do so under applicable South African law.
4. Ticket Purchases and Event Communications
When purchasing tickets online, your information may be used to:
- Confirm your booking
- Send ticket confirmations via email
- Verify event entry and attendance
- Notify you of schedule changes, postponements, or cancellations
By purchasing tickets, you consent to receiving necessary transactional communications related to your event booking.
5. Sharing of Personal Information
We do not sell or rent your personal information.
We may share limited information with trusted third parties only where necessary, including:
- Payment providers (iKhokha) for secure payment processing
- Website hosting and technical service providers
- Legal authorities where required by law
All third parties are expected to protect your information and use it only for legitimate business purposes.
6. Cookies and Website Analytics
Our website may use cookies to improve functionality and user experience.
Cookies help us:
- Understand website traffic and performance
- Improve website functionality
- Enhance user experience
You may disable cookies in your browser settings, although some website features may not function properly.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Unauthorised access
- Misuse
- Disclosure or alteration
While we strive to secure all information, no online system can guarantee complete security.
8. Retention of Information
We retain personal information only for as long as necessary to:
- Fulfil ticketing and customer service obligations
- Meet legal, accounting, and regulatory requirements
- Resolve disputes and enforce agreements
9. Your Rights Under POPIA
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information (where legally permissible)
- Object to certain processing activities
- Withdraw consent where applicable
To exercise any of these rights, contact us at: Email: info@mfcfightzone.com
10. Third-Party Links
Our website may contain links to third-party websites. MFC Fightzone is not responsible for the privacy practices or content of external websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on our website with a revised effective date.
12. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
MFC Fightzone
5 D.L.I Ave, Greyville, Berea, 4001, South Africa
Phone: +27 000 000 0000
Email: info@mfcfightzone.com